Request window
The intended launch policy is a refund request within 14 days of purchase using an order email and order reference. No financial details are required to locate an order.
Refund policy
A clear path when the workbook is not right.
The decision tools are free, so this policy is about the optional companion workbook only. It is a plain-language operational policy and does not limit rights that may apply under law.
What happens next
Before live sales, Stripe checkout must have a verified support inbox, refund workflow, and no-account access-revocation path. Until then, the site is a product-preview environment rather than a live fulfilment service.
What this policy does not cover
The decision tools are free and there is nothing to refund on them. This policy applies only to the optional companion workbook. Use the tool in full first, then decide whether the workbook is worth buying. If a tool is out of scope for you, we show a safer route instead of a purchase prompt.